Discover how to recover your passcode
If you forget the passcode on your iPhone or iPad, or you get a message that says your iPhone or iPad is disabled this is what you must do.
If you input the wrong passcode too many times, you will get a message that will alert you that your device has been disabled.
If you can’t remember your passcode, you will have to erase your device, this will delete your data and settings including the passcode.
If the data on your device is backup, this is good news because you will be able to restore your data and settings after restoring your device. On the other hand, if you’ve never backed up the data on your device and you forget your passcode, you won’t be able to save the data on your device.
Follow the steps below to remove the passcode.
- You will need a computer to complete the steps below
- Learn how to remove the passcode on iPhone X or later, iPhone SE 2nd generation iPhone 8, and iPhone 8 plus.
- Ensure that your phone is not connected to your computer
- And one of the volume buttons must be pressed and held together until the power of sliders appear.
- Drag The Slider to turn off your phone, then connect your phone to your computer while holding the side button.
- Keep Holding the side button until you see the recovery mode screen.
Learn how to remove the passcode on iPhone 7 and iPhone 7 plus
- Ensure that your phone is not connected to the computer
- You need to press and hold the side button, until the power off slider appears.
- Drag the Slider to turn off your phone
- Then connect your iPhone to your computer whilst at the same time holding the volume down button.
- Keep Holding the volume down button until the recovery mode screen appears
Learn how to remove the passcode on iPhone SE 1st generation and iPhone 6s and earlier.
- Ensure that your phone is not connected to your computer
- Press and hold the side or the top button until the power off slider appears
- Drag The Slider to turn off your phone
- Then connect your phone to your computer whilst holding the home button
- Keep Holding the home button until you see the recovery mode screen
How to restore your iPhone
- Connect your iPhone or iPad to your computer
- An option will appear for you to restore or update
- Choose to restore
- The Finder or iTunes will download the software for your iPod Touch
- If it takes more than 15-minutes, your phone will exit recovery mode
- You need to select your iPhone or iPad model above and repeat the steps to remove the passcode
- If you have forgotten the passcode on the iPad, or your iPad is disabled
- If you can’t remember the passcode for your iPad, or if you get a message that says your iPad is disabled. Find out what to do
- You will get a message that says your iPad has been disabled if you enter the passcode wrongly, too many times.
- If you can’t remember your passcode then you will have to erase your iPad, this will delete your data and settings including the passcode.
- If the data on your iPad is back up, then you will be able to restore the data and settings after restoring the iPad.
- If you did not backup the data on your iPad before you forget the passcode you will not be able to save the data on your iPad.
- Follow the steps below to reset your passcode
- You need the computer to follow the steps if you don’t have one try and borrow one from a trusted friend.
How to remove the passcode for an iPad with a face ID!
- Ensure that the iPad is not connected to a computer
- Press and hold the top button and the volume button until the power off slider appears.
- Drag the Slider to turn off your iPad, then connect your iPad to your computer whilst holding the top button.
- Keep Holding the top button until the recovery mode screen appears
How to remove the passcode on an iPad that has a home button
- Ensure that the iPad is not connected to your computer
- Press and hold the top button until the power off slider appears
- Drag the Slider to turn off the iPad
- Connect your iPad to your computer whilst holding the home button
- Keep Holding the home button until the recovery mode screen appears
How to restore your iPad
- Locate your iPad on your computer
- You will see an option to restore or update
- Choose to restore
- The finder or iTunes will download the software for your iPad
- If it takes more than 15 minutes, your iPad will exit recovery mode
- Then you will have to repeat the steps above to remove your passcode
How to restore your iPod Touch
- If you’ve forgotten the passcode on your iPod Touch or your iPod touch is disabled
- You might get a message that says that your iPod Touch is disabled, or you might even forget your passcode if this is the case find out what to do
- If you input the wrong passcode too many times you will get a message that says your iPod Touch has been disabled.
- If you can’t remember the passcode you will have to erase your iPod Touch. This will also erase your data and settings, including the passcode.
- If you are lucky to have backed up your iPod Touch, then you will be able to restore your data and settings after restoring your device.
- If you do not backup your iPod touch before you forgot your passcode then you will not be able to restore the data on the device.
- Follow the steps below to remove your passcode
- You will need a computer to follow the steps below
How to remove a passcode on your iPod Touch 7th generation
- Ensure device is not connected to the computer
- Press and hold the top button until the power off slider appears
- Drag the Slider to turn off your iPod Touch
- Connect your iPod Touch to your computer whilst holding the volume down button
- Keep Holding the volume down button until the recovery mode screen appears
How to remove the passcode on your iPod Touch, 6th generation or earlier?
- Ensure that your iPod Touch is not connected to your computer
- Press and hold the top button until the power off slider appears
- Drag the Slider to turn off your iPod Touch
- Connect your iPod Touch to your computer whilst holding down the home button
- Keep Holding the home button until you see the recovery mode screen appears
How to restore your iPod Touch
- Locate your iPod Touch on your computer
- You will have the option to restore or update
- Choose to restore
- The Finder or iTunes will download the software for your iPod Touch
- If you wait for more than 15 minutes your iPod Touch will exit recovery mode, then you will have to select your iPod Touch model above and repeat this process to remove your passcode.
